Privacy Policy
Heroic Insurance, LLC
Effective Date: Jan 1st, 2026
Heroic Insurance, LLC (“Heroic Insurance,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you entrust to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, request information, obtain insurance quotes, become a client, or otherwise interact with us.
By using our website, you acknowledge that you have read and understand this Privacy Policy.
1. Who We Are
Heroic Insurance, LLC is an independent insurance brokerage providing:
- Individual Health Insurance
- Medicare Solutions
- Group Employee Benefits
- Life Insurance
- Disability Insurance
- Dental & Vision Insurance
- Long-Term Care Insurance
- Annuities
- Business Insurance
- Key Person Insurance
- Buy-Sell Funding
- Executive Benefits
- Succession Planning Services
- Property & Casualty Insurance
If you have questions regarding this Privacy Policy, you may contact us at:
Heroic Insurance, LLC
Email: Hello@HeroicInsurance.US
2. Information We Collect
We collect information you voluntarily provide, information collected automatically, and information from third parties.
Information You Provide
This may include:
- Name
- Mailing address
- Email address
- Telephone number
- Date of birth
- Employer information
- Insurance interests
- Family information
- Financial information
- Income information
- Occupation
- Health information (only when necessary for insurance products)
- Beneficiary information
- Driver information (when applicable)
- Property information
- Business information
- Information submitted through forms, surveys, or chat
Automatically Collected Information
Our website may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Referring website
- Pages viewed
- Date and time of visit
- Session duration
- Cookies
- Analytics information
Information from Third Parties
We may receive information from:
- Insurance carriers
- Underwriters
- Benefit administrators
- Public databases
- Marketing partners
- Consumer reporting agencies (where permitted)
- Licensed insurance vendors
- Identity verification providers
3. How We Use Your Information
We use your information to:
- Provide insurance quotes
- Evaluate eligibility
- Submit insurance applications
- Communicate regarding policies
- Process requests
- Provide customer support
- Deliver educational resources
- Improve our website
- Personalize user experience
- Comply with insurance regulations
- Prevent fraud
- Detect security incidents
- Meet legal obligations
- Conduct marketing when legally permitted
4. Legal Basis for Processing (GDPR)
For visitors located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we process personal information only when we have a lawful basis, including:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests
Where sensitive personal data, including health information, is processed, we obtain explicit consent or rely on another lawful basis permitted under applicable law.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Operate our website
- Remember preferences
- Analyze website traffic
- Improve functionality
- Measure marketing effectiveness
Depending on your location, you may be presented with a cookie consent banner allowing you to accept, reject, or customize non-essential cookies.
You can also manage cookies through your browser settings.
6. Marketing Communications
We may send:
- Educational newsletters
- Insurance updates
- Event invitations
- Policy reminders
- Promotional communications
You may unsubscribe at any time using the unsubscribe link included in emails or by contacting us directly.
7. Sharing Your Information
We do not sell your personal information.
We may share information with:
- Insurance carriers
- General agencies
- Third-party administrators
- Benefit enrollment platforms
- CRM providers
- Technology vendors
- Payment processors
- Legal advisors
- Government agencies when required by law
All service providers are required to maintain appropriate safeguards to protect your information.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Maintain insurance records
- Comply with state insurance regulations
- Meet tax requirements
- Resolve disputes
- Enforce agreements
- Satisfy legal obligations
When information is no longer required, it is securely deleted or anonymized.
9. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information, including:
- SSL encryption
- Secure servers
- Access controls
- Password protection
- Employee confidentiality training
- Vendor security assessments
- Secure document storage
Although no system is completely secure, we continuously work to protect your information.
10. Your Privacy Rights
Depending upon where you reside, you may have rights regarding your personal information.
These rights may include:
- Access your information
- Correct inaccurate information
- Delete your information
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
- File a complaint with a supervisory authority
We will respond to requests in accordance with applicable law.
11. GDPR Rights
If you are located within the EEA, UK, or Switzerland, you have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion (“Right to be Forgotten”)
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with your local Data Protection Authority
Requests may be submitted using the contact information listed in this Privacy Policy.
12. International Data Transfers
If you access our website from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
Where required by law, we use appropriate safeguards, including Standard Contractual Clauses or other approved transfer mechanisms, for international transfers.
13. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that information from a child has been collected without appropriate consent, we will promptly delete it.
14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those sites.
15. Do Not Track
Some browsers offer “Do Not Track” signals. Because there is no universally accepted standard, our website may not respond to such signals.
16. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:
- Know what personal information we collect
- Request deletion of certain personal information
- Correct inaccurate personal information
- Request access to collected information
- Limit certain uses of sensitive personal information where applicable
- Be free from discrimination for exercising your privacy rights
Heroic Insurance does not sell personal information or share personal information for cross-context behavioral advertising.
17. HIPAA Notice
Certain insurance products, including health insurance, Medicare plans, disability insurance, and long-term care insurance, may involve the collection of protected health information.
Where applicable, Heroic Insurance complies with applicable federal and state privacy laws governing health information.
18. Data Breach Notification
In the event of a data breach affecting personal information, we will provide notifications in accordance with applicable federal, state, and international privacy laws.
19. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective upon posting the revised version on this page. The Effective Date at the top of this Policy will indicate when revisions were made.
20. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Heroic Insurance, LLC
Email: Hello@HeroicInsurance.US