FREQUENTLY ASKED QUESTIONS

We're Here to Help You Make Confident Insurance Decisions
Insurance can feel complicated, but it doesn't have to be. At Heroic Insurance, LLC, we believe informed clients make better financial decisions. Below are answers to many of the questions we hear every day. If you don't find your answer here, we're only a phone call, email, or message away.

General Questions

Heroic Insurance, LLC provides solutions for individuals, families, business owners, and employers, including:
  • Individual and Family Health Insurance
  • Medicare Plans
  • Dental and Vision Insurance
  • Life Insurance
  • Whole Life Insurance
  • Term Life Insurance
  • Disability Insurance
  • Long-Term Care Planning
  • Annuities
  • Employee Benefits
  • ICHRA (Individual Coverage Health Reimbursement Arrangements)
  • Voluntary Benefits
  • Business Life Insurance
  • Key Person Insurance
  • Buy-Sell Funding
  • Business Succession Planning
No.
Heroic Insurance, LLC is an independent insurance brokerage. That means we represent multiple insurance carriers rather than working for just one company. Our goal is to help you compare options and find coverage that best fits your needs and budget.
No.
Consultations are complimentary. We'll discuss your goals, answer your questions, and help you understand your options before you decide whether to move forward.
Independent brokers offer:
  • More carrier choices
  • Personalized recommendations
  • Competitive pricing
  • Ongoing service after enrollment
  • Annual policy reviews
  • Claims and billing assistance
Our focus is building long-term relationships—not simply selling policies.

Employee Benefits

Yes.

We work with businesses of many sizes to design competitive benefits packages that help attract and retain employees.
An Individual Coverage Health Reimbursement Arrangement (ICHRA) allows employers to reimburse eligible employees for individual health insurance premiums and qualified medical expenses, subject to IRS rules.

This approach can provide flexibility and predictable employer costs while giving employees greater choice in selecting coverage.
Popular voluntary benefits include:
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • Disability Insurance
  • Life Insurance
  • Dental
  • Vision
These benefits can complement a primary health plan and help employees manage unexpected expenses.

Business Insurance

Key Person Insurance helps protect a business financially if a critical employee or owner dies or becomes unable to continue contributing to the business, depending on the policy.

It can help offset costs such as recruiting, training, lost revenue, or business disruption.
Buy-Sell Insurance helps fund a business ownership transition after the death or other triggering event involving an owner, according to the terms of a buy-sell agreement.

It can provide liquidity to help remaining owners purchase the departing owner's interest while supporting business continuity.
If you own a business, succession planning is one of the most important steps you can take.

A succession plan helps:
  • Protect your family
  • Protect employees
  • Preserve business value
  • Reduce uncertainty
  • Create a roadmap for ownership transition
Heroic Endeavours LLC offers succession planning strategies and Heroic Insurance LLC provides insurance strategies coverage designed to support this process.

Life Insurance

Every situation is different.

Factors we consider include:
  • Income replacement
  • Mortgage balance
  • Children's education
  • Existing savings
  • Business obligations
  • Final expenses
  • Future financial goals
We'll help you determine an appropriate amount based on your family's needs.
Term Life Insurance

  • Covers a specific number of years
  • Generally lower premiums
  • No cash value
  • Ideal for temporary needs


Whole Life Insurance

    • Permanent coverage
    • Guaranteed death benefit (when policy requirements are met)
    • Builds cash value over time
    • Premiums generally remain level
    • May be used as part of a long-term financial strategy
Cash value is a portion of certain permanent life insurance policies that can grow over time on a tax-advantaged basis, subject to policy terms and applicable law.

Depending on the policy, cash value may be accessed through loans or withdrawals. Loans and withdrawals can reduce the death benefit and policy value and may have tax consequences.
Yes.

Many families purchase permanent life insurance for children to:

  • Lock in insurability at a young age
  • Begin building cash value early
  • Provide lifelong protection
  • Create financial flexibility later in life
We'll help you determine whether this strategy fits your family's goals.

Health Insurance

You can typically enroll:
  • During the Annual Open Enrollment Period
  • After experiencing a qualifying life event such as:
  • Marriage
  • Birth or adoption
  • Loss of employer coverage
  • Moving to a new coverage area
  • Divorce
  • Other qualifying events
Absolutely.
We'll compare:
  • Monthly premiums
  • Deductibles
  • Copays
  • Prescription coverage
  • Provider networks
  • Out-of-pocket costs
  • Available subsidies (if applicable)
It depends on the insurance carrier and plan.

We'll help verify whether your preferred physicians, specialists, hospitals, and medications are included before you enroll.

Medicare

Yes. We assist clients with:
  • Medicare Advantage
  • Medicare Supplement (Medigap)
  • Prescription Drug Plans (Part D)
  • Prescription coverage
  • Provider networks
  • Available subsidies (if applicable)
Our Medicare Advocates™ will explain your options and help you understand how each plan works.
No.

Original Medicare generally does not cover all healthcare costs.

Many people choose additional coverage to help with deductibles, coinsurance, prescription drugs, dental, vision, hearing, or other services.

Visit our Medicare Advocates ™ website for more information.

Didn’t find the answer?